NEWS: ICTG Has been fully acquired by previous COO Colin Redfern. We look forward to continuing to deliver leading IPAC training products and courses. More to come.

Facts and questions

ICTG has been providing training since 2018. Our strong team has over 40 years of healthcare and IPAC training experience that we are excited to share with you.

Our top FAQs

ICTG creates engaging, cost effective and efficient training for your team. 8 hour CSA equivalent courses or 4 hour awareness courses will meet the IPAC training requirements for your project.

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Our courses are certified to IPAC standards, covering all of the same topics and requirements. However, we go beyond the basic requirements and focus on practical guidance that helps our students translate what they’ve learned into better real-world safety.

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Yes. Our certification training courses include a carefully designed exam that tests your understanding of the subject and the practical skills relevant to your work.

Our knowledge competency exam is more than a quiz (which is generally utilized for awareness-type courses). A minimum passing mark of 80% is required to achieve certification of completion.

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Yes. ICTG is a recognized national training provider for IPAC standards. This includes components of all the healthcare standards within the CSA standards.

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ICTG Training Questions

Yes. Our certification training courses include a carefully designed exam that tests your understanding of the subject and the practical skills relevant to your work.

Our knowledge competency exam is more than a quiz (which is generally utilized for awareness-type courses). A minimum passing mark of 80% is required to achieve certification of completion.

CSA does not “approve” any course or training provider in Canada. Training providers are not required to receive approval from CSA Group. Only CSA Trainers, who work directly through the Canadian Standards Association, can instruct CSA Courses.

Our training course content focus is on key, industry-accepted, IPAC principles that are commonly known and used throughout Canada, and internationally.

Several Health Authorities, HCFs, and other ‘Authorities Having Jurisdiction’ have contracted with ICTG to create training courses for their staff and external stakeholders.

ICTG can provide a training synopsis, letters of reference, and other resources for your approving body (Health Authority, government, and/or general contractor) to help you in an approval of ICTG training as a qualified equivalent to CSA or other IPAC training.

Yes. Per Annex G (2017 CSA Standard) and Annex H (2022 CSA Standard), specifically Sections 3.13-3.16, CSA allows equivalent training “in the use and application of this Standard.”

Participants are taught key information regarding the use and application of industry-accepted and commonly known IPAC principles.

More importantly, individuals are taught the intent of various requirements and the practical application of those principles in the real world.

ICTG tailors knowledge certification courses according to the information stakeholders really need to know based on their industry sector and involved roles/responsibilities regarding HCF-related work.

ICTG training focuses on what your team needs to know, right now, to do their jobs safely. We are not CSA standard trainers. We tailor or customize our courses using industry accepted IPAC practices, including the CSA Standards, to be focused and applicable on the work you do in Healthcare Facility settings.

ICTG has internally implemented a 3-year expiry date from the course delivery date. We update our courses every year to keep current with industry practices and the healthcare standards. We have evaluated that three years is the optimum time for retaking IPAC education.

Yes. We provide ‘equivalent’ (and certification) training as allowed for under the 2017 CSA Standard (see above for further information).

The CSA Group cannot legally restrict training to just their instructors or their training content

ICTG has trained several stakeholders (trades, facilities maintenance, infection prevention and control etc.) that have had ICTG’s knowledge certification training accepted by their clients (e.g. Health Authorities, Governments, and General Contractors) and/or specific HCFs. Participants who pass a knowledge competency exam will receive a certificate of completion.

This is a simple matter of applying for a “change order” (or confirming with your client in writing) that ICTG knowledge certified training is considered as a qualified, equivalent, and acceptable alternative.

Many in procurement may be unaware that equivalency, alternate training even exists, which is allowed for under the 2017 edition of the CSA Standard.

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Didn’t find your answer?

Our infection control experts would be more than happy to answer any questions you have about our courses and the ways we teach organizations to achieve and maintain high IPAC standards.
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Communicable Disease Prevention Resources

ICTG is focusing on the demand for communicable disease infection control training in specialized environments. We currently don’t have resources to answer general questions. However, we want to make sure you are finding answers to your questions. The following are trusted resources:
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